Maintenance fee includes maintaining your website free from malware, viruses, bots, and crashes, and ensuring a safe and secure browsing experience for your customers. The fee includes 24 Hours Backup so that your website could be restored to its latest version if anything happens. We provide constant monitoring for the uptime of the website and immediate attention and action to resolve any issue.
We also include minor adjustments whenever our client requires us to do them. However, it is limited to a maximum of 8 hours of minor adjustments.
Apart from what we are offering on the Ruby and Emerald package, we offer our client custom pricing to suit their web requirements.
We will conduct discussions between your team and ours to ensure we could quote you properlu and accurately.
All packages are included with 1 year FREE Maintenance fee. Then, monthly retainer (rate based on selected packages) will be chargeable to ensure smooth running of your website.
The maintenance fee includes the following:
Hosting renewal fee
Domain (+ Privacy Protection) renewal fee
Theme and plugin update
Content Management System update
SSL renewal fee
24 Hours Backup
Virus and Malware periodic scanning
Bot protection
DDOS attack protection
Uptime monitoring
Traffic bloat management
When a user submit an entry through your website form, one notification with the entry details will go to you as an admin, and another similar email will go to the user whom submitted the form.
In short, every time a form is submitted, it will send email notification to both the website admin and the user.
We are using Wordpress as the CMS to provide an easy learning curve for everyone to learn from it. Those who don't know what a CMS is, CMS is a way to manage all your content published to the frontend of your web store. From products to blog posts and web pages, all are managed through the Content Managemen System.
Our server offers the latest version of WordPress, a built-in cache plugin, fast and secure codings. Our WordPress platform is built to run eCommerce store optimally, ensuring your websites perform well and deliver an unmatchable experience to your customers.
Normally, it will take 7-14 days to complete a website.
However, it really depends on how fast you can give us all the details to be inserted into the website.
